By David Hoyle
ISBN-10: 0080458505
ISBN-13: 9780080458502
ISBN-10: 0750666633
ISBN-13: 9780750666633
ISO/TS 16949:2002 (TS2) may have a big impact quite often of the car because it formalises, below a unmarried world-wide common, the standard process that has to be met by way of car brands and their providers. This guide is the one accomplished advisor to knowing and pleasurable the necessities of ISO/TS 16949:2002. Written by means of best-selling caliber writer David Hoyle ( ISO 9000 caliber platforms guide ) this new booklet is perfect for these new to the normal or constructing a unmarried administration procedure for the 1st time, in addition to these migrating from present caliber administration structures. it's going to swimsuit caliber approach managers and caliber execs around the automobile undefined, managers and government point readers, experts, auditors, running shoes and scholars of administration and caliber. * the one whole ISO/TS 16949:2002 (TS2) reference: crucial for figuring out either TS2 and ISO 9001:2000 * TS2 turns into necessary for all automobile brands and their many hundreds of thousands of providers in 2006 * contains info of the certification scheme, the diversities with prior criteria, money lists, questionnaires, advice for implementers, stream charts and a thesaurus of phrases * David Hoyle is likely one of the world's best caliber administration authors
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Extra resources for Automotive Quality Systems Handbook, Second Edition: ISO/TS 16949:2002 Edition
Sample text
When operations are under control they are predictable and predictability is a factor that is vital for any organization to be successful. If you cannot predict what might happen when a process is initiated, you are relying on chance. The quality of products and services cannot be left to chance. 4. Quality control can be applied to particular products, to processes that produce the products or to the output of the whole organization by measuring the overall performance of the organization. e. a means of detecting whether quality has been achieved and taking action to correct any deficiencies.
Techniques such as quality planning, quality costs, “just-in-time” and statistical process control are all elements of these three methods. Quality management There are two schools of thought on quality management. One views quality management as the management of success and the other the elimination of failure. They are both valid. Each approaches the subject from a different angle. The “success” school is characterized by five questions:6 1 2 3 4 5 What are you trying to do? How do you make it happen?
The variation around the target value is due to common causes that are inherent in the system. This represents the expected performance of the process. The spike outside the average variation is due to a special cause – a one-off event that can be eliminated. These can be regarded as fires and is commonly called fire fighting. Once removed the process continues with the average variation due to common causes. When considering improvement by raising standards, there are two types of standards – one for results achieved and another for the manner in which the results are achieved.
Automotive Quality Systems Handbook, Second Edition: ISO/TS 16949:2002 Edition by David Hoyle
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