By Brian Williams, Angelo Kinicki
ISBN-10: 0078112710
ISBN-13: 9780078112713
Evaluate: mixing scholarship and imaginitive writing, ASU company professor Kinicki (of Kreitner/Kinicki Organizational habit 9e) and author Williams (of Williams/Sawyer utilizing details expertise 7e and different university texts) have created a hugely readable introductory administration textual content with a very designated student-centered structure that has been good obtained by way of today’s visually orientated scholars. The authors current all simple administration thoughts and rules in “bite-size” chunks, 2- to 6-page sections, to optimize pupil studying and in addition emphasize the practicality of the subject material. additionally, teacher and scholars are given supported through a wealth of classroom-tested assets.
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Additional info for Management: A Practical Introduction (5th Edition)
Example text
Certainly managers have enough challenges to keep their lives more than mildly interesting. Let's see what they are. Challenge #I: Managing for Competitive Advantage Staying Ahead of Rivals Competitive advantage is the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them. This means an organization must stay ahead in four areas: (1) being responsive to customers, (2) innovation, (3) quality, and (4) efficiency. I. Being Responsive to Customers the customer.
The single biggest difference, however, is that in a for-profit organization, the measure of its success is how much profit (or loss) it generates. In the other two types of organization, although income and expenditures are very important con cerns, the measure of success is usually the effectiveness of the services delivered how many students were graduated, if you're a college administrator, or how many crimes were prevented or solved, if you're a police chief. 5 ROLES MANAGERS MUST PLAY SUCCESSFULLY major question To be an exceptional manager, what roles must I play successfully?
General Managers If you are working in a small organization of, say, 100 peo ple and your title is Executive Vice President, you are probably a general manager over several departments, such as Production and F inance and Human Resources. A general manager is responsible for several organizational activities. , and Fast Company. Examples are big-company CEO Jeffrey R . Immelt of General Electric and former CEO Anne Mulcahy of Xerox Corp. , a $4 million New York company with 10 employees that sells travel carriers for dogs and cats.
Management: A Practical Introduction (5th Edition) by Brian Williams, Angelo Kinicki
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