By Darlene Smith-Worthington, Sue Jefferson
ISBN-10: 0538450487
ISBN-13: 9780538450485
Read Online or Download Technical Writing for Success, 3rd Edition PDF
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Additional resources for Technical Writing for Success, 3rd Edition
Example text
Magdalena writes the Executive Summary, which presents the most important information in the report. She includes some technical language and gives a formal demonstration of the program. Despite varied roles, all of the readers need to understand the purpose of the manual and those parts that will help each of them. In the Introduction, Magdalena explains the purpose of the proposal and its organization. She uses little or no technical language. As the technician, the programmer needs to understand the program structure, to know how best to extend the functionality of the program, and to know how users interface with the program.
Sometimes, though, when a document is short, you can simply revise it for each audience and send it separately. For example, an e-mail from the director of information systems to the network administrators telling them to bring down the network Friday afternoon for routine maintenance specified what the network staff should do. The director reminded the network administrators that users would be notified to log off by noon. Focus on Ethics As a writer, to avoid biased language, you must be aware of stereotypes in your writing.
But is it appropriate for your audience? Such a presentation could generate more interest than the printed page. The CD is compact, is easy to produce and mail, provides many options for retrieval, and may appeal to an audience’s fascination with technology. Once the CD is loaded, users have more choices. They can print some or all of the content. Audience and Purpose | 35 Communication Dilemma Marcus and Sophia are chemists conducting experiments for Wuxi Pharmaceuticals on how bacteria ward off viral invaders.
Technical Writing for Success, 3rd Edition by Darlene Smith-Worthington, Sue Jefferson
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